Our dedicated Course Consultants and Training Support Team are at your disposal!
Every effort, within reason, will be made by AAMC Training staff to ensure a successful outcome for its students. Additional training and/or tutorial may be negotiated. Note: some options may incur additional costs.
Throughout the course, students receive support from admin, trainers and assessors, who are accessible through various channels including the help request function and virtual classrooms. Assessors are available to assist with questions related to the subject matter, concepts, practical applications, and topics within the course where practicable. We encourage students to genuinely engage with the course materials and content before seeking support from assessors.
Please note trainers cannot provide answers to assessments or offer feedback on draft assessment submissions. For the most effective assistance, direct your questions in a Help Request. Alternatively, contact us at 03 9391 3643 or via email at info@aamctraining.edu.au.
Our Student Support and Resources has information available including:
- Additional training and tutorials
- Reasonable adjustment
- Counselling and personal support
- Mental Health and wellbeing
- Diversity, equity and inclusion
Trainers/assessors are permitted to make any modification to the learning environment, certification requirements, training delivery or assessment method used to help students with disability to access and participate in education and training on the same basis as those without disability.
AAMC Training are obliged by law to make reasonable adjustment to support maximum participation of students who have a learning disability. This includes;
- ensuring that course activities are sufficiently flexible;
- providing additional support where necessary; and
- offering a reasonable substitute within the context of the course where a student cannot participate.
Getting assistance with learning difficulties or disorders
AAMC Training will make every reasonable effort to ensure that it can accommodate a student’s needs. However, sometimes those needs are beyond the assistance that can reasonably be provided by AAMC Training (for the purposes of LLND assistance, “reasonable allowance” is defined as the provider being able to accommodate the student’s needs without significantly disadvantaging other student’s involvement in the course, or without causing the training provider significant financial disadvantage).
Individuals who require additional help with their literacy and numeracy can access information about their nearest LLN provider by calling The Reading Writing Hotline (supported by the Department of Education and Training) on 1300 655 506 or refer to their website at http://www.readingwritinghotline.edu.au. Any costs incurred will be the responsibility of the student.
Additionally, the Australian Federation of SPELD Associations (Auspeld) represents all state and territory SPELD (Specific Learning Disorders) Associations. These organisations promote effective literacy and numeracy instruction for all learners through the provision of a range of in-demand services, including professional development for educators, access to support and advice, and more. Use this link to their website to find SPELD assistance near you: https://auspeld.org.au/about/
If students require extra support or counselling, they are encouraged to make contact with a member of our team for assistance. If we not able to assist we may refer the student to appropriate support services, listed below.
Counselling/Personal support/Mental Health